If we face the Issue When we configure the following dialog activity in wcs.
Birthday Trigger
Customer Places the Order
Order History
- Enable the following marketing listeners: the SensorEventListener and ExperimentEvaluationEventListener. These listeners must be enabled to support some behavioral marketing features and to gather marketing statistics for marketing experiments:
- Find the following string in wc-server.xml:
compClassName="com.ibm.commerce.marketing.dialog.trigger.SensorEventListener"
- Below the string, ensure that the enable attribute is set to true, as shown in the following example:
<component
compClassName="com.ibm.commerce.marketing.dialog.trigger.SensorEventListener"
enable="true" name="SensorEventListener">
<property display="false">
<start enabled="true"/>
</property>
</component>
- Find the following string in wc-server.xml:
compClassName="com.ibm.commerce.marketingcenter.events.runtime.ExperimentEvaluationECEventListenerImpl"
- Below the string, ensure that the enable attribute is set to true, as shown in the following example:
<component
compClassName="com.ibm.commerce.marketingcenter.events.runtime.ExperimentEvaluationECEventListenerImpl"
enable="true" name="Experiment Evaluation Event Listener">
<property display="false">
<start enabled="true"/>
</property>
</component>
- Restart the server
- Make sure the SendMarketingTriggers scheduler configured in site level.
- When you create a dialog activity, please make the all the component available in the activity (Target, trigger,action).
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